Q. = I made a reservation for a hotel in Athens Greece form an inventory of Athens hotels or Greek hotels a agent or an online site suggested to me. After getting there to my surprise the hotel didn’t meet the standards which was told i will be able to be getting. Example there’s no swimming bath , no private WC, and no tennis courts. is that the Athens hotel owner or Greek hotel owner responsible?
A. = The responsibility towards the buyer is entirely the organizer’s and/or the travel agency’s, that’s to mention the tourist agent, from which the customer bought the organized travel package, and this is often even for the services that aren’t produced or provided by the organizer and or agent directly, but by other collaborating enterprises (example, hotels, organized excursions, transportation services, etc). Therefore beware when reserving a Athens hotel from an online site.
Q. = what’s the procedure to order an area or an apartment in one among the Athens hotels or within the Greek hotels in general?
A. = Customers should communicate with the owner or management of Athens hotels or Greek hotels and make his reservation request by phone or fax or email or by telegraph.
Q. = what’s the standard procedure to form sure that an invitation has been accepted?
A. = Within 3 days, owners or management of the Athens hotels or Greek hotels generally , who have an interest in your reservation should send you a solution to allow you to know if they accept the reservation for renting any of their rooms or apartments requested by the purchasers . Owners should answer in writing or by telegraph or email or by fax stating that they accept the reservation requested by the clients.
Q. = I made an inquiry few “> a few couple of reservations i want in hotels in Athens Greece. what’s a good deposit one should buy reservations in Athens hotels or in Greek hotels in general?
A. = The owners of Athens hotels or Greek hotels can ask an advance of up to 25% of the entire of price of the stay for all the times reserved. The deposit though shouldn’t be inferior to the rent of 1 day. The reservation is taken into account complete with the payment of the deposit that decided and with the written acceptance of the reservation by the hotel owner.
Q. = I made few reservations for various hotels in Athens
Greece. am i able to cancel the reservations I made for any or a number of the Athens hotels or generally Greek hotels?
A. = When one reserves rooms or apartments a part of a posh of any Athens hotels or Greek hotels, to be used for a predetermined period of time and therefore the rooms are used for a part of the amount , the customer has got to compensate the Athens hotel owner with half the worth that was agreed for the amount that wasn’t employed by the customer.
Q. = What if the customer informs in writing a minimum of 21 days before the reservation dates that he has changed his plans?
A. = If the customer informs in writing the owner of any Athens hotels a minimum of 21 days before the reservation dates, then the customer is exempted from the compensation he has got to pay. The owner of any Athens hotels is obliged to return the deposit that was collected.
Q. = Should we understand that any reservation are often cancelled
21 days before the time of arrival and therefore the customers are legible for full refund?
A. = Yes, this is often correct.
Q. = I stayed overnight during a hotel in Athens Greece. i actually liked this place and do not want to go away this hotel which is cheaper than the opposite Athens hotels or generally Greek hotels. Do I even have to leave?
A. = The renting of Athens rooms or Athens apartments a part of a Greek hotel complex is taken into account to be for at some point only, unless otherwise agreed between hotel owner and customer.
Q. = Concerning hotels in Athens Greece or Greek hotels, at what time do i need to leave Athens hotels or generally Greek hotels in order that extra charges don’t occur?
A. = within the case that the Athens hotel owner or the customer wants to dissolve the lease agreement, the customer is obliged to vacate the Athens rooms or Athens apartments which are a part of a Greek hotel complex not later than 12 o’clock noon. By staying within the rooms or apartments beyond 12 o’clock noon and not later than 18:00 o’clock the customer is obliged to pay half the rent. If the customer stays within the premises after 18:00 o’clock, he’s obliged to pay the rent for the entire day. If the customer denies paying the rent, then the owner has the proper to get rid of from the rooms or apartments, the customer’s and his luggage and or belongings.
Q. = I made a few of reservations for Athens hotels in Greece. i will be able to be arriving late in a number of them. Do I even have to buy the entire day for renting these Athens hotels or generally Greek hotels?
A. = The predetermined day of arrival is calculated entirely as for the rent, not taking into consideration the time of arrival. So if you arrive say 1:00 am or at any time, you’ll need to buy the entire day. The day of departure isn’t calculated, unless the customer doesn’t vacate the space . He should vacate the space not later than 12 o’clock noon.
Q. = After making a reservation from an inventory of Athens hotels in Athens Greece, at my surprise there was a mix-up… The owner of 1 of the Athens hotels informs me that i do not have an area to remain at the precise Athens hotel or Greek hotel? What are my rights?
A. =. The Athens hotel owner owes to possess the rooms or apartments which are a part of a Greek hotel complex, and which the customer reserved either by means of some sort of writing, telegraph, fax, or email or with a contract.
Q. = What happens if the owner of 1 of the Athens hotels doesn’t have the accommodation?
A. = If the owner doesn’t have the accommodation which is reserved, the Athens hotel owner is obliged to make sure the customers’ stay in an other Greek hotel of same a minimum of class, within the same city, and with an equivalent comforts and conditions as people who are advertised for his own Athens hotel. Also during this case, the owner of 1 of the Athens hotels owes to pay the expenses of transport and therefore the refore the difference in price that by any chance may exists between his own hotel and the other one. If it’s impossible to seek out an alternate hotel, the owner is obliged to refund the customer with the entire of price of the stay for the entire period. it’s prohibited for the owner of any Athens hotels or Greek hotels to simply accept a reservation from a gaggle where more beds are needed that those the hotel is licensed for. If the owner accepts a reservation for more beds than what he’s permitted, a demotion of the hotel category to an inferior class for one year may happen .
Q. = After going to the hotel which I reserved from an inventory of Athens hotels in Greece, within the same area I found a far better and cheaper hotel down the road. Should I buy the remainder of my reservation with first Athens hotel or generally Greek hotel?
A. = If an area is leased for a particular time, the Athens hotel owner doesn’t have the proper to cancel the lease before the agreed period of time , unless the customer: a) violates the hotel regulations b) features a disease or illness that’s contagious or is affected by other illness or disease which will cause nuisance to the remaining customers of the hotel c) Violates the common manners.
Respectively the customer has to: a) Accept the Athens room or Athens apartment which is a component of the hotel complex that was reserved by himself or by his representative, unless this is often not what he reserved. b) Keep the Athens apartment or room up to the top of reservation period that was agreed, otherwise the customer is obliged to compensate the owner with the sum adequate to half the rent of all the remainder of the times that were reserved, where the daily rent is that the agreed price of an overnight stay. All of the above can also become within the case where the customer didn’t reach the Greek hotel at the predetermined date of arrival, except in extreme cases like acts of god example earth quakes etc, and which has got to be proved with concrete evidence. The lease agreement between Athens hotel owner and customer is taken into account fair and powerful, as long as there exists relative documentation or evidence, example a written reservation confirmation.
This article is meant to assist customer who have questions on Athens hotels, or hotels in Athens or Greek hotels or hotel apartments and rooms. If you think that there’s something fishy about your reservation you’ll contact, E.O.T the Greek organization of tourism or the tourist police in Athens Greece.